The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
Areas of coverage
Strategic Plan Development and Deployment
Management Elements and Methods
Quality Management Tools
Supply Chain Management
Training and Development